Sock Club KAL: KAL for the Rockin’ Sock Club

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Jan '07

Holy cow batman we’ve been plucked!

Some people did not receive our important message today and we can only figure out that our bulk mailing was picked up as spam by some email programs.  It’s puzzling why some go through and some don’t. Anyway, here is another method to get the message to everyone.

The sign-up for the Rockin’ Sock Club 2007 has been a resounding success. So much so that our bank thinks we are running some type of elaborate yarn scam and is refusing to accept our members’ money! So, you know what they are doing? You are not going to believe this. They are sending all of that money back! Unbelievable and astounding!

Here are the details. Within the next ten days, all of you who signed up for the Sock Club by paying either $210.00 (domestic) or $240.00 (international) between December 31 and January 5, will be getting a credit back onto your Mastercard or Visa. It is the Sock Club only, all other yarn orders placed will go through and you will be receiving your yarn soon.

Do not panic!

Everyone affected by this incredible situation is guaranteed their spot through the end of January, including those on the wait list. After you receive your credit, just go to our website and use your same registration number to pay for your Sock Club (yet again). The website is temporarily under construction in order to install the new bank’s (who has guaranteed us they will have no difficulty accepting your money!) system. The site should be back in full swing in the next couple of days. In the meantime, you can view products and place phone orders.

If you have any problems, call or email us and we will gladly help. Keep in mind that there are a lot of you involved! It is going take us some time to sort through the mess the bank has so graciously created for us. Remember, those of you that ordered other products from the Blue Moon website during this period are fine. It does not affect your orders! It is the thought of a Club for knitting socks they cannot get their heads around.

This certainly is NOT how we envisioned starting the New Year, the launch of our website upgrade and the 2007 Rockin’ Sock Club! We cannot apologize enough for any inconvenience this causes you. To honor all of your dedication and patience, we are including a coupon in your first shipment to help compensate for this.

So, knitting comrades, we can choose to look at this in many ways (and believe me we have run the gamut on this one). Disbelief, shock, outrage . . . it has been a surreal experience for us.
This is not just about us here at Blue Moon. It is about knitters as a group. We are extraordinary people. We have seen our power when rallied . . . large fundraising for great causes, KAL’s across the planet, and standing room only at knitting-related gatherings. Because of this, the Rockin’ Sock Club 2007 will prevail! We will have a blast and knit awesome socks that will be the envy of all nonbelievers!
We thank you so very much for your support, and community. There will be more (much more) to say about this saga in the first shipment’s dyer’s notes!
Our socks are still rockin’,

Team Blue Moon

6 Responses to “Holy cow batman we’ve been plucked!”

  1. Tan Says:

    I (and I bet I speak for everyone) am SO SORRY you have had this hullaballoo at your place. All that time and expense to get it sorted out. All those repeated orders. I hope you have a nicer bank with some KNITTERS on the staff.

  2. LizS Says:

    I can’t imagine the stress this has caused you fine ladies. I will have to resubmit my payment but it’s no biggie for me. I love the fibers you produce, they are just the cats meow to me. I really enjoy this KAL site also. As far as knitting up my past kits…well let’s just say life happens at times and hopefully in 2007 I’ll get a pair knitted up. I did knit up several pairs of vanilla socks with STR that I purchased at the Black Sheep Gathering while sitting in the hospital with ill family members this past year. My housekeeper is a new knitter and she just loves looking at all my fiber in my art area. I gifted her some STR and she almost cried. I believe we have to share our blessings to the new knitters to really get them hooked on this art form. Enough from me…drink some fresh juice and breathe so stave off the stress and remember this too shall pass (and someday you might even laugh over it). See you all in April at camp!

  3. Meg Says:

    You gals are great! Sorry for all the trouble you are having. Hang in there. I am so looking forward to the start of 2007 club….I have a local pal who signed up for 2007 after watching all the great kits of 2006 roll in. We will be casting on our kits together over tea or coffee and rockin our socks together!

    Just let us know when it is safe to pay again:)

  4. Stitchingnut Says:

    Wow this is unbelievable. But maybe for the best … I had noticed on my receipt that the last 4 digits for the CC (you know the ones that show) were not mine. I was going to call or write about it, but then I got your email warning. So there might have been something else wrong. So just let us know when we can pay …

  5. LBinVA Says:

    I hope we’re all knitting calm, peace-filled vibes into our Rockin’ Socks to reach all of the Blue Moon chicks to wipe out the hellatious stress they’re experiencing! Old Man Potter is not going to bring down the Savings and Loan. Oops! I mean Blue Moon Fiber Arts! (did I watch It’s a Wonderful Life too many times this year?) Come on, Tina, can’t we have a huge knit-in and cast on our first 2007 socks in the clueless bank’s lobby?

  6. Shelley Says:

    I am sorry Ladies what a bunch of poops! I agree that we should all come out and cast on the the lobby, out front, we will picket and knit. How very sad for the bank! It will all be fine Blue Moon Ladies - we are a mighty bunch of women that will rally for you if needed. I think we should inundate them with letters.

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